Otono Store Credit — Text Messaging Terms & Conditions

Program. The Otono Store Credit messaging program is operated by OTONO LLC ("Otono").

Program description. Providing your mobile number is required only to identify your store-credit account. Receiving text messages is optional: you opt in separately by checking the SMS consent box on our intake form, and you are not opted in automatically. Declining text messages does not affect your ability to drop off items, or to earn or use store credit. If you opt in, Otono sends text messages about your store credit — including confirmations that an item was received or accepted, that credit was issued, that an item is ready for pickup, and store-credit balance updates. These are transactional messages related to your account.

Message frequency. Message frequency varies and depends on your store-credit activity.

Cost. Message and data rates may apply.

To opt out. Reply STOP at any time to cancel. After you send STOP, we will send one confirmation message and you will receive no further texts unless you opt back in.

For help. Reply HELP for assistance, or contact us at 810-728-6337 or otonogr@gmail.com.

Carrier liability. Carriers are not liable for delayed or undelivered messages.

Contact. OTONO LLC — phone: 810-728-6337 · email: otonogr@gmail.com